At DurableStream, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our website or use our IPTV services.

1. Information We Collect: We may collect various types of information from you, including but not limited to:

• Personal information (e.g., name, email address, contact details) provided voluntarily when subscribing to our services or contacting our support team.
• Payment information necessary for processing transactions.
• Usage data, including IP addresses, device information, and browsing behavior, collected through cookies and similar technologies.

2. How We Use Your Information: We use your information for the following purposes:

• Providing and managing our IPTV services, including processing subscriptions and delivering content.
• Improving our services and enhancing your user experience.
• Responding to your inquiries and addressing your concerns.
• Sending relevant updates, promotional offers, and service-related notifications (you can opt-out anytime).
• Enforcing our terms of service and protecting our rights and interests.

3. Data Security: We implement industry-standard security measures to protect your data from unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

4. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Disclosure to Third Parties: We may share your information with trusted third-party service providers for specific purposes, such as payment processing or customer support. These partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

6. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy: Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.

8. Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective upon the date indicated.

By using DurableStream’s website or services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns about your privacy or data, please contact our support team at support@durablestream.com.

(Note: This Privacy Policy is subject to change without prior notice. For the most up-to-date information, kindly refer to the privacy policy section on our website.)